Privacy Policy

This Privacy Policy explains how RizeDC collects, uses, stores and protects personal information when users visit our website, create an account or use our services.

By using RizeDC services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

RizeDC may collect personal, technical and service-related information required to provide our services. This information may include:

  • Name and surname

  • Company name

  • Email address

  • Phone number

  • Billing address

  • Tax or identification information when required

  • IP address

  • Account login records

  • Service usage information

  • Support ticket messages

  • Payment and invoice details

  • Domain registration information

We collect only the information necessary to provide services, process transactions, improve security and comply with legal obligations.

How We Use Information

Collected information may be used for the following purposes:

  • Creating and managing customer accounts

  • Providing hosting, server, domain and related services

  • Processing payments and invoices

  • Delivering technical support

  • Managing service activation and renewals

  • Improving website and service performance

  • Preventing fraud, abuse and unauthorized access

  • Sending service notifications

  • Complying with legal requirements

RizeDC does not sell personal information to third parties.

Payment Security

RizeDC does not store credit card information on its own systems. Payment transactions are processed through secure payment providers or banking systems using encrypted connections.

Sensitive payment data is transmitted securely through SSL/TLS encryption and handled by authorized payment institutions.

Data Sharing

RizeDC may share necessary information with third parties only when required for service delivery, legal compliance or security purposes. These parties may include:

  • Payment providers

  • Domain registrars

  • Data center or network partners

  • Technical service providers

  • Legal authorities when required by law

Shared data is limited to what is necessary for the relevant process.

Data Security

RizeDC takes appropriate technical and administrative measures to protect customer information against unauthorized access, loss, misuse, alteration or disclosure.

Access to customer data is limited to authorized personnel who need the information for service operation, support or legal compliance.

Cookies and Tracking Technologies

RizeDC may use cookies and similar technologies to improve website performance, remember user preferences, manage sessions and analyze visitor behavior.

Users can manage or disable cookies through their browser settings. However, disabling certain cookies may affect website functionality.

Data Retention

RizeDC stores personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes and maintain business records.

Certain billing, invoice, security and service records may be retained for the period required by applicable laws.

User Rights

Users may request access, correction, update or deletion of their personal data where permitted by applicable law. Some data may need to be retained due to legal or contractual obligations.

Requests can be submitted through RizeDC’s official communication channels.

Third-Party Links

The RizeDC website may contain links to third-party websites. RizeDC is not responsible for the privacy practices, security policies or content of external websites.

Policy Updates

RizeDC may update this Privacy Policy when necessary. The latest version will be published on our website and become effective from the date of publication.

Contact

For questions or requests regarding this Privacy Policy, users may contact RizeDC through official support channels.